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Frequently Asked Questions
If you’re new to massage therapy or not sure what to expect, this page covers some of the most common questions about treatment, session length, and what might be the right fit for you.
If you don’t see your question here, feel free to reach out.
Brookfield Massage is based in the east end and regularly works with patients from the Beaches, Leslieville and East York.
Most people are looking for consistent, effective treatment close to home-and thats exactly what we provide.
Check out the contact us page for more details on our location.
This is a treatment-focused practice, delivered in a calm, relaxing way.
The goal is to figure out why you’re in pain and treat that—rather than just working on the area that hurts. Sessions are tailored to your body, your habits, and what’s actually driving the issue.
That often means more targeted work, and sometimes going deeper than what you may have experienced elsewhere—but always with a purpose.
A lot of the work here revolves around tension and pain that builds over time, especially from desk work or repetitive patterns.
Common concerns include:
Neck and shoulder tension
Low back pain
Headaches and migraines
Postural strain from sitting
Hip and glute tightness
General stiffness that doesn’t seem to go away
If something feels “chronic” or keeps coming back, that’s usually where this kind of work helps most.
Yes—but “deep” is used intentionally.
It’s not about using as much pressure as possible. It’s about working at the right depth to actually change the tissue, without creating unnecessary discomfort.
For some people that feels quite deep, for others it’s more moderate. The pressure always adjusts to what your body responds best to.
It depends on what you’re coming in for.
45 minutes → one specific area
60 minutes → most common, allows for proper treatment of 1–2 issues
75–90 minutes → better for full-body tension or more complex patterns
If everything feels tight, shorter sessions can feel rushed. Longer sessions give the space to actually make progress.
Check out the treatments page for more details.
There’s no one-size-fits-all answer, but generally:
More acute or painful issues → closer together
Ongoing tension → every few weeks
Maintenance → about once a month
The goal is usually to get ahead of the problem, not just react to it.
For more detail check out our blog.
The first session is about understanding what’s going on.
We’ll go over your symptoms, daily habits, and anything that might be contributing. From there, treatment is focused on your main concerns, with adjustments as needed throughout the session.
If it makes sense, you’ll also get a simple plan for moving forward.
Yes—treatment with a Registered Massage Therapist (RMT) is typically covered under extended health benefits.
You’ll receive a receipt after your appointment to submit for reimbursement.
Usually not. Most people can book directly.
Some insurance plans may require a referral, so it’s worth checking your specific coverage if you’re unsure.
Treatment-focused.
That doesn’t mean it can’t feel relaxing—but the priority is always:
Reducing pain
Improving movement
Addressing the underlying issue
If you’re looking for something more results-driven, you’ll likely feel the difference.
Brookfield Massage works with clients from across Toronto’s east end, including:
The Beaches
Leslieville
East York
Riverdale
The Danforth
Still not sure where to start?
If you’re dealing with ongoing tension or pain, the best way to figure out what you need is to come in for a session.
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